UI/UX Engineer
Design accessible member, clinic, and marketing experiences on a live cross-border platform.
San Diego, California · Full-time · Benefits: health, dental, life
Role summary
Design and implement accessible, trustworthy user experiences across member, clinic, and marketing surfaces—grounded in membership product truth and cross-border context.
Why this role matters now
The membership platform is live with member, clinic, and admin portals plus a public marketing site. Strong UX reduces confusion about membership vs insurance, supports clinic onboarding, and builds member confidence before and after cross-border visits.
First 6–12 month outcomes
- Establish design system patterns and accessibility standards across marketing and app surfaces.
- Improve core member flows: signup, pet profiles, visit documentation, and reimbursement.
- Partner with engineering on clinic portal UX for visit workflows and document uploads.
- Create reusable patterns for accurate membership messaging in UI copy.
- Support marketing landing pages and campaigns with consistent brand and truth-safe language.
Responsibilities
- Design and prototype member, clinic, and marketing experiences in Figma or equivalent.
- Implement UI in React/Next.js where appropriate (UI/UX engineer hybrid).
- Conduct lightweight usability reviews and iterate on friction points.
- Ensure WCAG-aware patterns for forms, navigation, and mobile layouts.
- Collaborate with product and engineering on feature specs and acceptance criteria.
- Maintain design documentation and component usage guidelines.
Required qualifications
- Portfolio demonstrating product UI/UX for web applications.
- Strong visual design and interaction design skills.
- Experience working with component libraries and responsive layouts.
- Ability to translate business requirements into clear user flows.
Preferred qualifications
- Front-end implementation skills (React, TypeScript, Tailwind).
- Experience in healthcare, fintech, or membership products.
- Accessibility audit or remediation experience.
- Bilingual or cross-border product context.
Location and benefits
- Location: San Diego, California
- Employment type: Full-time
- Compensation: Not disclosed publicly; discussed during the hiring process
- Benefits: Health, dental, and life insurance
- Work authorization: Must be legally authorized to work in the U.S. without sponsorship — we do not sponsor visas at this time
Paws Beyond Borders is an equal opportunity employer. We consider applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.
If you need a reasonable accommodation during the application or interview process, email careers@pawsbeyondborders.com with the role title and your request.
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