Contact Us
Questions about membership, billing, or visiting a clinic in Tijuana.
Send us a message
Choose a topic so your message reaches the right team at Paws Beyond Borders. We typically reply within one business day.
Email us directly
Prefer your own email app? Use the inbox that matches your question.
General question
Membership overview, clinics, or partnership inquiries
help@pawsbeyondborders.comMembership & account
Dashboard, pets, visits, or coverage questions
support@pawsbeyondborders.comBilling & payments
Charges, invoices, or payment method updates
billing@pawsbeyondborders.comSee our FAQ for common questions about membership, coverage, and visiting clinics in Tijuana. Active members can also manage billing from the billing portal.
Ready to get started?
Create your account, add your pet, and choose a membership plan.